Terms of Service

• 1.1 “Services” – Lead generation, matchmaking, and related services provided by Reachly to Vendors and Buyers.
  1.2 “User” – Any individual or entity that registers, browses, submits forms, or otherwise interacts with the Platform.
  1.3 “Vendor” – A business that registers on the Platform to receive leads and connect with potential Buyers.
  1.4 “Buyer” – An individual or business seeking products or services, who submits their details to be matched with relevant Vendors.
  1.5 “Subscription Plan” – A service package selected by a Vendor, outlining lead allocations, pricing, and access to features.
  1.6 “Lead Data” – Information submitted by Buyers, including but not limited to contact details, service needs, budget, and timeline.

• By using our Services, you represent and warrant that you meet these eligibility requirements.

• By accessing or using Reachly, you acknowledge and agree to:

• These Terms of Service.

• Any other agreements incorporated by reference, including our Privacy Policy and Refund & Billing Policy.

• Compliance with all applicable laws and regulations.

• We reserve the right to modify these Terms at any time. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.

• 3.1 Buyer & Vendor Matching

  • Buyers submit their service needs through the Platform.

  • Vendors are matched with Buyers based on industry, budget, and other criteria using our data-driven algorithms.

  • Matched leads are provided to Vendors via their Reachly dashboard, and Vendors are responsible for initiating contact.

• 3.2 Vendor Subscription & Payment

  • Vendors must complete registration and an onboarding process before receiving leads.

  • Subscription fees are billed per the selected plan.

  • All payments are final and non-refundable, except as stated in our Refund & Billing Policy.

• 3.3 Prohibited Activities

  • Users may not:

    • Submit false, misleading, or incomplete information.

    • Engage in spamming, fraud, or abusive behavior.

    • Attempt to copy, manipulate, or resell Reachly’s services without authorization.

    • Use the Platform for illegal or unauthorized purposes.

  • Reachly reserves the right to suspend or terminate accounts engaging in prohibited activities.

• Buyer information is shared only with matched Vendors and must not be misused or sold.

• Vendors are responsible for handling Buyer data in compliance with applicable privacy laws.

• All data submitted to Reachly is governed by our Privacy Policy.

• 5.1 Termination by Reachly

  • We may suspend or terminate accounts under the following circumstances:

    • Violation of these Terms or any applicable laws.

    • Engaging in fraudulent or unethical practices.

    • Non-payment of subscription fees.

• 5.2 Vendor Cancellation

  • Vendors may cancel their subscription, but refunds are not provided, except where explicitly stated in the Refund & Billing Policy.

  • Cancelling a subscription does not revoke access immediately; service continues until the end of the current billing cycle.

• Reachly does not guarantee lead quality, sales conversion, or business outcomes.

• Vendors and Buyers assume full responsibility for any transactions or agreements made outside the Platform.

• Reachly is not liable for any indirect, incidental, or consequential damages arising from the use of the Platform.

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TO THE FULLEST EXTENT PERMITTED BY LAW, REACHLY'S LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE VENDOR IN THE PAST SIX (6) MONTHS.

• These Terms are governed by the laws of Wyoming, USA.

• Any disputes shall be resolved through binding arbitration in Wyoming, unless otherwise required by law.

• 8.1 Modifications & Updates

  • We may update these Terms periodically. Your continued use of the Platform after any updates constitutes acceptance of the revised Terms.

• 8.2 No Agency Relationship

  • Nothing in these Terms creates a joint venture, partnership, or agency relationship between Users and Reachly.

• 8.3 Severability

  • If any provision of these Terms is found unenforceable, the remainder shall remain in effect.

• For inquiries or support, contact us at support@reachly.ca.