Privacy Policy

Reachly ("Company", "we", "us", or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and engage with our platform.

By using Reachly, you agree to the data practices described in this policy.

Personal Information

• When you interact with Reachly, we may collect the following personal data:

• Buyers: Name, email, company, service requirements, budget, and timeline.

• Vendors: Name, email, company name, services offered, and budget requirements.

Automatically Collected Information

• Log Data: IP addresses, browser type, and device information.

• Cookies & Tracking: Used for analytics, functionality, and targeted advertising.

Third-Party Information

• We may receive information from third-party partners, including lead verification platforms, CRM systems, and payment processors.

We use your information to:

• Match buyers with vendors based on service requirements.

• Improve and optimize the platform.

• Process payments and manage subscriptions.

• Send marketing communications (with user consent).

• Ensure security and fraud prevention.

We do not sell personal data to third parties.

With Vendors

• Buyer contact details are shared only with matched vendors.

• Vendors receive lead information based on their subscription level.

With Third-Party Service Providers

• We use third-party providers for:

• Payment processing (e.g., Stripe, PayPal).

• Cloud storage & hosting (e.g., AWS, Google Cloud).

• Analytics (e.g., Google Analytics).

• All third parties are required to protect your data under strict confidentiality agreements.

Legal Requirements

• We may disclose personal data if required by law or to protect against fraud, security threats, or violations of our policies.

Retention Policy

• User accounts and associated data are retained as long as the account is active.

• Leads and vendor data are archived after [insert duration] months of inactivity.

Security Measures

• We use:
  ✔️ SSL encryption for data transmission.
  ✔️ Secure storage & access control.
  ✔️ Regular security audits to prevent data breaches.

However, no system is 100% secure, and users must also take precautions to safeguard their accounts.

Access & Control

• Users can:

• Update or correct their personal information.

• Opt-out of marketing emails.

• Request account deletion.

GDPR, CCPA, & Other Compliance

• For users in the EU (GDPR) and California (CCPA):

• You have the right to request a copy of your data.

• You may request data deletion or restrict processing.

To exercise your rights, contact us at privacy@reachly.ca.

• We use cookies to:

1. Improve user experience.

2. Track website analytics.

3. Serve personalized ads.

• Users can disable cookies in their browser settings but may experience limited functionality.

• We may update this policy periodically. Users will be notified of material changes via email or platform notifications.

• If you have any questions about this Privacy Policy, please contact us at legal@reachly.ca